Mrs. Fields Cookies Menu

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  • Tiffani H.

    Avoid this place completely if you can! I purchased a discount from living social and I was excited, as my children love cookies. The location that was the closest to me was Eastland Town Center in Harper Woods. I hate this mall. It is so rowdy and terrorist-ridden that I am afraid for my life and those of my children. But I mustered up the courage and rode into Armageddon .After completing some shopping at Macy's, I walked through to Mrs. Fields. I ordered my cookies and when I was ready to pay, the employee told me that she could not ring up the coupon and that the manager was the only 1 who could authorize the purchase. I was too pissed! She then proceeded to say that I could wait three hours for the manager to come in! I had to calm my children down from their cries of disappointment! What a jerk! And yes, I could have easily purchased a couple of expensive, 3 for $5 cookies for the babies, but the manager could have easily told the employee to just give me 15 dollars worth of cookies. Oh well! I guess we're even, and I will be receiving a refund. There was no reason why I, the customer, should have been punished for the mis-training of an employee! Disgusting customer service!!! :(

    (1)

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Specialities

  • Accepts Credit Cards : Yes

Mrs. Fields Cookies

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